STP Error 'AddressDetailsPostal'

Hi, I'm getting an error in my STP Portal 'AddressDetailsPostal', I know there have been lots of posts on this already, and I have tried everything with no success, error is as below.

The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found

The thing that sticks out to me is Address Details Postal, there seems to be no Input in Reckon one for a "Postal Address", any help would be appreciated. Thanks, Ron.

Comments

Rav

Hi Ron,
Not sure if you might have seen this one already but we've got info on this error and how to resolve it in this Help article here -
Common ATO STP Errors in Reckon GovConnect

Ron_9977292

I've seen it, there was nothing helpful in that article, I have tried everything, uppercase, lowercase, there is nothing wrong with the employee details, there is only one employee, there are no special characters, the company details are correct in the profile, and I have submitted the STP over 50 times, and I still get the same error.

Reckon One Announcements & Important Info

Don't miss announcements and important info for Reckon One.

Click Here

Reckon One Help Videos 📽️

Check out our Reckon One how-to videos for tips & tricks and help with common tasks!

Button

Reckon One Ideas & Feature Requests 💡

Got a cool idea or want a new feature in Reckon One? Let us know here!

Button

Find more posts tagged with

Component react.online had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, latest, sort, sortType, lookupSort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.