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reckon govconnect abn already registered

Sam DingSam Ding Member Posts: 1
edited May 2020 in Reckon One
Hi Rav,
can you please have a look at why the reckon one show that the ABN has already registered when I was trying to use govconnect.
My ABN is 52136670052


  • RavRav Administrator Posts: 11,707 Community Manager
    edited May 2020
    Hi Sam,
    If you're using GovConnect then I can see the ABN was already registered to it back in June 2019.
    You're getting that message because its likely you've created a new account under a different email address and then attempting to create an STP entity with the same ABN.

    There has already been a submission sent to the ATO for the ABN so I can't delete it from the account its currently under. I'm not going to disclose what the account details are on this public forum but essentially all you need to do is login with the same email address & password that was used when the account was first created.
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