Elite Trial Package

David Callaghan
David Callaghan Member Posts: 2 Novice Member Novice Member
edited August 2020 in Reckon Accounts (Desktop)
Tried to download the Elite trial package but cannot open accounting or tax modules. The practice mgt downloaded. Set up a client and details entered disappeared

Comments

  • Peter French
    Peter French Member Posts: 20 Novice Member Novice Member
    edited May 2020
    Everything disappeared or only the years return details? Client profile still there?
  • Peter French
    Peter French Member Posts: 20 Novice Member Novice Member
    edited May 2020
    Everything disappeared or only the years return details? Client profile still there?
  • David Callaghan
    David Callaghan Member Posts: 2 Novice Member Novice Member
    edited May 2020
    I have deleted the ledger and tax packages and downloaded them again. when opened they install but will not open to view. They continually want to re-install each time the program is selected. I am a potential new customer and am disappointed at this time. I will hopefully talk to somebody on Monday to get a solution. As a small practitioner these days I was looking to reduce my software cost. I have changed software providers before and it is a painful exercise so I need to be convinced a change to Reckon is not jumping into the fire
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