EOFY total gross figures showing zero

Kerry Baker
Kerry Baker Member Posts: 10 ✭
edited July 2020 in Reckon Accounts (Desktop)

Hi,

Have just tried to do the EOFY Pay Run. When I upload them, the Gross figures are showing as Zero amounts to report to the ATO. However, when I get into the details of each employee it shows everything correctly gross, tax super etc, except for the zero figures showing up the very top.

Comments

  • Teagan Uttridge
    Teagan Uttridge Member Posts: 2 ✭
    edited July 2020
    Do you mean within the Single Touch Payroll Screen? if so Min did as well and so did last years. Its because its verifying the information not resubmitting to the ATO
  • Kerry Baker
    Kerry Baker Member Posts: 10 ✭
    edited June 2020
    Yes Teagan, within the STP screen. Does it eventually show the gross figures correctly or is there something else I need to do?

  • Acctd4
    Acctd4 Accredited Partner Posts: 2,370 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited July 2020

    Hi Kerry

     

    Normally, an STP submissions shows the totals of that (submission’s) Pay run. 

    However because no figures are being paid in a “Finalise Year”-only submission, this is (correctly) reflected as $ 0.

     

    When you have uploaded the (or any) STP submission, if you click on the “Detail” link on the right hand side of it, this displays the YTD totals for each component by employee.

     

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kerry Baker
    Kerry Baker Member Posts: 10 ✭
    edited July 2020

    Shaz.

    Thank you for explaining something that I think all Reckon users should be made aware of in the Reckon STP instructions. It seems to be a minor oversight, but non the less important point, that could save any confusion :)

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