require to change $ amount in RESC (% over and above of 9.5%)

Brigitte Nott
Member Posts: 9 Novice Member

RESC amounts for % above 9.%. This problem is only showing on one employee's pay now, as I was able to follow instructions given by the Community and fixed the same problem on a number of employees' pays. What could be the problem on this one: we have a payroll twice a month. For July, August and first pay Sept. 2019 amount was correct. 2nd pay Sept. 2019 incorrect, October to December incorrect. From Jan. 2020 amounts correct (that means I was able to correct those as directed by the Community).
I would very much appreciate if anyone has an idea how to fix this one, as I need a solution before the next payroll which will be the first for the new payroll year.
I would very much appreciate if anyone has an idea how to fix this one, as I need a solution before the next payroll which will be the first for the new payroll year.
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Well, I solved my own problem (it seems to help looking for an answer from someone else!) To overcome my problem I set up another payroll item to use only for the problem period. However, I am not certain what will happen in the new payroll year - can only be hopeful, as the months January to June were calculating correctly (corrected previously, using the Communities direction). Sooo relieved.0