refund cheque and adjustment note not linked

Ian_8365621
Ian_8365621 Member Posts: 14 Reckoner Reckoner
edited July 2020 in Reckon Accounts (Desktop)
How do I link a customer credit note and cheque that were entered separately. (Running Reckon Accounts Premier.)

Edit. More info. This is from an already reconciled period so just deleting/zeroing the cheque and "give refund" with the credit note may not be an option?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,855 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited July 2020

    Hi Ian

     

    Edit the cheque to post to Accounts Receivable & include the Customer’s name again in the Customer:Job column (NO tax code!)

     

    Then, go into “Receive Payment” & you will see the Chq in the invoices list which you can clear by allocating the available Credit Note to.

     

    For future reference, there’s an option to “Refund” on a customer Credit Note (which basically does the above automatically)

     

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Ian_8365621
    Ian_8365621 Member Posts: 14 Reckoner Reckoner
    edited July 2020
    Thank you Shaz that worked a treat!