Superannuation not calculating on payroll Reckon Accounts Plus 2020

I am in the process of setting up a new company file on Accounts Plus 2020. When running a paycheque the superannuation guarantee and the 9.5% rate show in Other Payroll Items but it is not calculating. I have tried the solutions mentioned in the earlier posts but with no success.

Comments

Acctd4

Hi Mel

The problem will either be in the Payroll Items’ configurations (eg that an earnings Item isn’t configured to calculate Super, or the Super Item hasn’t got all the relevant Payroll Items ticked for calculating Super on) OR in the specific employee’s Super section in their record.

It’s a bit difficult to determine without seeing the file.

Whereabouts are you located?

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com

Mel_10759137

Hi Shaz
Thanks for your quick reply. I'm south of Sydney.

Linda ABC

Also, if you have setup a threshold of $450 per month but the first pay you enter doesnt have a gross of $450 then no super will calculate - which is as it should be - then when the next pay for the same month takes the total over the $450 - super will calculate on the full amount including the previous pay when it was under. hopefully that makes sense? It may actually be doing what its supposed to do?

Acctd4

Hi Mel

Linda has mentioned scenario # 3 also …. Have you determined if it actually IS working correctly & not calculating because the gross pays haven’t yet reached $ 450 for a calendar month?

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com

Mel_10759137

Hi Shaz and Linda, Thanks for your replies. Yes, I've checked the threshold and as I haven't set any, that's not the problem. I've changed the payroll item from Base to Hourly Pay, which now does give me a superannuation calculation of the amount, but only in the Company Summary, not in Other Payroll Items.

Linda ABC

That sounds correct - in the middle section of the paycheque screen it should list the super item and the 9.5% - then the amount itself shows at the bottom of that window.

Acctd4

Just to clarify further on Linda’s advice ….

The only data showing in the “Other Payroll Items” box will be the name of the Payroll Item & the “Rate” of “9.5%”

Because this Super is not paid directly to the employee as part of their paycheque eg it’s paid to their Super Fund not to them, the actual (calculated) $ amount only displays in the bottom “Company Summary” section.

(You can check this is correctly calculating by multiplying the gross pay amount by 9.5% on your calculator)

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com

Mel_10759137

Thanks again - ok, that makes sense. I think the payroll set up is ok now. Thank you very much.