Email text for sending invoices


We need to change the text in the email body when we send out invoices. I have updated the change in Preference - Sending Forms-Invoices. However, when I send batch, the email body is still the older one, and we have to edit the email one by one.
We have over 100 invoices to send out, it's taking a lot of time to do it. Can anyone help why it's not reading the updated email from the preference? Thanks
Linda
Comments
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It only started with the new version. So why?0
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Hi Tian/Sue
Go back into the Send Forms Preferences & just double-check that the updated message text is displaying.
Did you may sure you click on “OK” before exiting the window? This is what “Saves” it.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi Shaz
Yes, it's displaying and I did click "OK" before exiting the window.0 -
Hmm … had not heard of that being an issue before but if multiple people are experiencing it, hopefully Reckon will be able to fix it.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Was working normal on Wednesday upgraded to 2020 version Wednesday night & changed straight away with no other computer changes or Windows updates.0
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You could try going in to Lists/Templates/Select template you want to change/Layout Designer/DC the box you want to change the Font in/select Font size and description/OK four times and that should change it on the form you need.0