CBA bank connections

David SchneiderDavid Schneider Member Posts: 2
edited September 9 in Accounts Business Range
Connecting new accounts from CBA to Reckon One and it now a few weeks and still nothing.  Anyone know how long this should take.  Getting no response my my follow up emails to Reckon.

Comments

  • MarioMario Reckon Staff Posts: 45
    edited September 9
    Hi David, 

    Unfortunately I cannot look up your details via the community to check on the status of your subscription to CBA bankfeeds.

    Could you please send us an email on [email protected] with your Reckon One login details so we can assist you further?
  • David SchneiderDavid Schneider Member Posts: 2
    edited September 9
    I have emailed that address on 03/09 and 08/09.  I appreciate your quick follow up today. 
  • MarioMario Reckon Staff Posts: 45
    edited September 9
    Hi David, 

    I have followed up with our Bankdata team. We are currently looking into your case and one of our team members will respond to your email soon. 

    I apologise for the delay. 

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