Bas Configuring as Annual

sheelagh
sheelagh Member Posts: 6 Reckoner Reckoner
in Accounts Hosted

When I go to prepare my Bas it keeps reverting to Annual instead of Quarterly inspite of quarterly being checked .Any ideas how to fix

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  • Rav
    Rav Administrator, Reckon Staff Posts: 13,915 Reckon Community Manager Community Manager

    Hi @sheelagh

    I've asked our support team about your query as its certainly not something I've come across before and unfortunately neither have some of our tech's either.

    As a starting off point, can you please perform a rebuild of your file (if you haven't already).

    Secondly, are you able to test a new/secondary user on your file and confirm if they also experience the same behaviour.

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