Praise for Omar

My client contacted me after her file suddenly stopped working after several years. We tried the usual things like running the verify and rebuild and got nowhere. I asked about a backup but it turned out these were corrupted as well. The client contacted data services and after some initial toing and froing we determined the problem was worse than first thought. Both the client and I are very grateful at the way Omar picked up the case and worked with us to fix the error. It took a little time but on Saturday the client was able to restore the file successfully without the hassle of having to create a new file mid year. I would like to thank Omar personally for his professionalism and courtesy throughout this process. It was exemplary.
Comments
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Great to hear Kevin! Omar is certainly a wizard at what he does! I'll get your feedback over to him and the team 🙂
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