Accessing data file after Reckon Personal Plus 2021 upgrade

Prossorj
Prossorj Member Posts: 3 ✭
in Personal Plus and Home & Business

Hi, After upgrading from Personal Plus 2020 to 2021, my data file is not able to be accessed. It is RKN file and Reckon is only accessing QDF files. How do I access my latest data file which is a RKN file?

Comments

  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 458 Accredited Partner Accredited Partner

    Try File - Restore Backup File - Restore Backup

  • Prossorj
    Prossorj Member Posts: 3 ✭

    Thanks for assisting Robyn. I still cant find the file through that pathway. Do you have any other suggestion?

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,147 Personal Range Expert Personal Range Expert

    Call me on 0418907140 and i will see what can be done.

    Gerry 0418907140 

    [email protected]

  • Prossorj
    Prossorj Member Posts: 3 ✭

    Thankyou Gerry for sorting out my problems and training me in the process. Much appreciated.

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