Accessing data file after Reckon Personal Plus 2021 upgrade

Prossorj
Prossorj Member Posts: 3 Novice Member Novice Member
edited November 9 in Personal Plus and Home & Business

Hi, After upgrading from Personal Plus 2020 to 2021, my data file is not able to be accessed. It is RKN file and Reckon is only accessing QDF files. How do I access my latest data file which is a RKN file?

Comments

  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 409 Accredited Partner Accredited Partner

    Try File - Restore Backup File - Restore Backup

    Robyn Kelly

    Reckon Accredited Partner since 2000

  • Prossorj
    Prossorj Member Posts: 3 Novice Member Novice Member

    Thanks for assisting Robyn. I still cant find the file through that pathway. Do you have any other suggestion?

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    Call me on 0418907140 and i will see what can be done.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Prossorj
    Prossorj Member Posts: 3 Novice Member Novice Member

    Thankyou Gerry for sorting out my problems and training me in the process. Much appreciated.

This discussion has been closed.

Categories