Personal Plus not accepting transactions. and many other faults

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Hi have been experiencing issues with 2020 and now 2021 Personal PLus products.

when trying to import transactions in 2020 version they did not import as they have in previous years, did not recognise entries already made.

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,279 Personal Range Expert Personal Range Expert
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    Let me have a look for you, call me on 0418907140

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Greg Wright
    Greg Wright Member Posts: 2
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    Hi Gerry,


    Thanks for the help with resolving the issue. Great work and appreciate the fast turn around to resolve the issue.


    Happy here!!😁

    Greg

  • Phill Bleasdale
    Phill Bleasdale Member Posts: 2
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    Would like some assistance to upgrade Personal Plus 2020 to 2021

  • Phill Bleasdale
    Phill Bleasdale Member Posts: 2
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    Reckon is useless now they have shifted customer support off-shore.

  • Kris_Williams
    Kris_Williams Member Posts: 3,494 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited December 2020
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    I understand your frustration, I have had the same problem with LG customer service.

    I hope someone on this blog can sort you out, a lot of smart and helpful people here. Not a product I use so am unable to offer assistance, good luck

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,279 Personal Range Expert Personal Range Expert
    Options

    Let me have a look, give me a call on 0418907140

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com