Paying Supplier Invoices
When I am paying my supplier invoices I am selecting the bills to be paid and paying them in full. Once I have finished paying there is then an outstanding amount and a credit for that amount of the invoice that I have just paid in full. I have tried allocating the credit to the invoice but it will not clear from my pay bills screen
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I find this happens on the odd occasion when a bill has negative lines in it.
Try running the "Verify Data" Utility (under File dropdown menu > Utilities) & then the "Rebuild Data" x 3 as this sometimes fixes a lot of file issues.
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I have tried to do a rebuild and this is the message I get
Runtime Error!
Program: ...rogram Files ()x86)\Intuit\Reckon Accounts 2020\qbw32.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information
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@Acctd4 Thanks Shaz
@palmview prior to this attempt, were you able to perform a Verify & Rebuild successfully on other occasions? Do you perform rebuilds quite regularly?
I had a quick chat with our Data Recovery team about this and if it crashes during a rebuild its far from ideal and the file may require assessment.
Do you have any recent backups that are error free?
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I don't do rebuilds regularly. I do have a back up that is error free but it is back in September 2020.
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