STP YTD salary sacrifice wrong

SueSue Member Posts: 10

Hi guys. I processed final payments for an employee last Friday, 27.11.20. The salary sacrifice YTD figure for the employee is incorrect in the STP file. The employee wanted his normal salary sacrifice amount paid per usual, it was included per usual. I also checked his payment summary, the YTD amount showing for salary sacrifice is also incorrect. Both the STP and payment summary YTD figures are the balances from the payrun prior to processing his final payments. I've rebuilt the data, i've verified the data, i've logged out and back in, nothing has changed, its still showing the wrong balance in the payment summary. The only thing different i did was use the 'termination cheque' instead of running an unscheduled payroll. I aslo setup 1 new payroll item for his annual leave payout, setup as hourly to pay the correct accrued hours. The employee is on a fortnightly payroll schedule and frequency, his final payments/payroll was 1 week after the normal fortnightly payrun, i don't know if that affects anything? When processing the final payments, 'pay period ends' i selected 27.11.20 (his final day) 'payment date' i selected 27.11.20 (i was supposed to pay him last Friday) when i checked the 'review paycheck' it had 14.11.20 to 27.11.20 (because he's fortnightly), i changed that to, from 21.11.20 to 27.11.20. I don't know if that affects anything? I've deleted the STP file from the portal i hadn't submitted it, and i'm thinking of deleting the payrun i did on Friday and re-doing it to see if that fixes it? but i wanted to check with you first, in case this is a common issue with a quick fix. Any help / advice would be really appreciated. Thanks in advance. regards Sue.

Comments

  • Acctd4Acctd4 Accredited Partner Posts: 891 ✭✭✭

    Hi Sue

    Have you determined how much it should be to see what the discrepancy amount is?

    It will be one of 2 things ....

    Firstly, check the Super Report by Employee Modify it to include the RESC Amount column. 

    It's a known glitch that sometimes the RESC/SS amounts don't get picked up as such & this report will allow you to see if/where that has occurred.  If this is what's happened, to correct it just go back in to each relevant Pay & unlock it.  Delete the SS Payroll Item then re-enter it & OK > Save & Close the Pay to refresh it The report should then correctly show the applicable line as being RESC. 

    The other possible cause is that you have SS calculating or not calculating on one (or more) components of the final pay meaning the problem will be in one of the Payroll Items' setups.  

    If it was correct before the termination payout, it may be related to that new Payroll Item you created.  You need to ensure SS is/isn't calculating as required so go into both the new one AND the SS Payroll Item & check them.

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Partner (AP) Bookkeeper * Regd BAS Agent (No: 92314 015) *

    ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

  • SueSue Member Posts: 10

    Hi Shaz. I had manually calculated the final payments, including SGC, salary sacrifice and withholding tax, prior to running the payroll, just a double check for myself, in case of any glitches in the software... the STP file showed the correct gross amount (adjusted gross) and withholding tax amount for the pay period, it was only in the YTD figures i saw the salary sacrifice wasn't included. All payroll reports were showing the correct information as well, except the payment summary of course. However, i pulled the super report showing the RESC amount and tadaa it was wrong too, so I did what you said, i went into the paycheque for his final payments, deleted the salary sacrifice payroll item, saved, closed, went back in, put the payroll item back in and tadaa it's fixed. You're a genious Shaz !!! i wish you nothing but good luck, good fortune, and a huge lottery win. Thanks, you've just removed a bunch of stress from my life. Have a great day / night. Regards Sue.

  • Acctd4Acctd4 Accredited Partner Posts: 891 ✭✭✭

    Haha ... Thanks for your kind feedback @Sue - Glad you got it sorted 😁 

    Keep that process in the memory bank in case it happens again!

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Partner (AP) Bookkeeper * Regd BAS Agent (No: 92314 015) *

    ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

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