How do I change our branch code from 001 to 002 for STP?

PJKennedy
PJKennedy Member Posts: 29 Reckoner Reckoner
edited December 2020 in Reckon Accounts (Desktop)

Hi there.

I am lodging the first STP for a brand new company and have noticed that it shows our branch code as 001. It should be 002. We use Reckon Desktop (latest version). Is anyone able to assist with this please?

☺️

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,728 Reckon Community Manager Community Manager

    Hi @PJKennedy

    Have there been any submissions sent under the branch 001 registration for your ABN? If not, then we can delete it outright from the account. If there have, then the easiest way is to create a separate STP entity in your account for your ABN + branch 002.

    Click on the 'Add Product' option and select Reckon GovConnect to create a new STP entity within your same account.



  • PJKennedy
    PJKennedy Member Posts: 29 Reckoner Reckoner

    Hi Rav, thanks for your response. No, we have not lodged anything to date. Once logged into reckon portal it show this:


  • Rav
    Rav Administrator, Reckon Staff Posts: 16,728 Reckon Community Manager Community Manager

    Can I grab the ABN for that entity please and I'll take a look from my end.

    If there are no submissions associated with it then I can delete it for you from the account. You'll then need to create a new entity within your account for branch 002

  • PJKennedy
    PJKennedy Member Posts: 29 Reckoner Reckoner

    Thank you !

    The ABN is 64 643 296 842

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,728 Reckon Community Manager Community Manager

    Cool thanks for that. I've deleted the ABN from your account now. I'd recommend you logout of the account then go back in. GovConnect will take you through the process of creating the STP entity again and you can register your ABN with the correct branch.

    Also, don't forget that you'll have a new Software ID with the new entity so ensure that you register it with the ATO before your first submission.

  • PJKennedy
    PJKennedy Member Posts: 29 Reckoner Reckoner

    Thanks Rav. We have already registered software details with ATO - will I need to do this again before I move forward with your instructions?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,728 Reckon Community Manager Community Manager

    Yes the previous Software ID would have been associated with the branch 001 registration for the ABN. Now that has been removed and you will register branch 002 it will have a new/different Software ID. You'll need to give that new one to the ATO.

  • PJKennedy
    PJKennedy Member Posts: 29 Reckoner Reckoner
    edited December 2020

    Thanks very much for your assistance Rav. Have worked it all out now - you're a legend!

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,728 Reckon Community Manager Community Manager

    You need to setup the branch 002 STP entity first. Once that is done, follow the steps in the guide below to find the new Software ID -