uninstall personal 2019

655755
655755 Member Posts: 3 Novice Member Novice Member
in Personal Plus and Home & Business

When attempting to uninstall personal 2019, system gets part way through process and then pops up with "Internal Error 2053", click on the OK of that and then a new pop-up "Internal Error 2052" click on the OK of that and everything goes away. Assistance please.

Ray Morton

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,342 Personal Range Elite Expert Personal Range Expert

    try using Revo Uninstaller the free version and see how you go, if you want call me on 0418907140 and i will help you

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • 655755
    655755 Member Posts: 3 Novice Member Novice Member

    Thanks Gerry,

    Had to uninstall 2021 as well and re-load, still not sure if all files are OK. Think I need to re-start computer, will do later. Was going to ring, but I'm on west coast, may be past your bedtime.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,342 Personal Range Elite Expert Personal Range Expert

    i am in WA as well call me if you wish

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • 655755
    655755 Member Posts: 3 Novice Member Novice Member

    All is well thanks Gerry, had to scratch around in various drives and files to find all, but programme now does as it aught.

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