Personal Plus 2021

Hi, I am trying to download the new Personal Plus 2021 and after I unzip and I click on ok then a panel comes up and says I cannot download new version until I un install the old software. I am a bit confused if I un install the old program will I lose all my information up until this point.

Thank you

Comments

Rav

Hi @newyorkgirl

Your data is stored on your file not the software/program.

My recommendation is to ensure that you make at least one backup of your file and have it saved in a couple of locations before you go through the upgrade process.

Rav

Also, I'll link our installation and upgrade guide for Reckon Personal 2021 below -

https://help.reckon.com/article/46sqcli2rv

newyorkgirl

Thank you very much for the quick response Rav, I will do a back up and then check out the guide. Appreciate your help.

GerryWinter

Call me on 0418907140 and i will do it for you.

newyorkgirl

Thank you very much for your kind offer Gerry but I finally worked it out so I am all set .

dslamer

I've just installed the 2021 version of Personal Plus after removing my 2013 version.

What's different?

Everything seems identical?