Start Up

DonaldLReid

I have Reckon Accounts Personal 2021. I have been using Reckon for many years. I find, since updating to the 2021 version, I am required to sign in from “Getting Started” rather than logging on immediately to my accounts page. This creates three extra steps to log on. How can I prevent these extra steps please? 

Rav

Hi @DonaldLReid

The steps outlined in this help guide should resolve this and get you back on track -

https://help.reckon.com/article/n15fstuokj

Let me know how you get on.

Cheers

GerryWinter

And if you want a hand just call me.

DonaldLReid

Thanks Rav. I followed your advice and the problem seems to have been fixed. I also had a problem with failed back ups. That seems to have been rectified also. Again many thanks. Don.