Reckon Accounts home and business direct 2013

ampak Member Posts: 1

Installed this on a new pc. Used license key with no issues. However when try to register using my customer ID it says:

This licence key does not match your Customer ID. Please try again. If you have lost or forgotten your Customer ID please call Reckon Customer Support on 1800 732 566.

I've called support but they only suggested that I post here.. Please let me know asap how to fix this.



  • Rav
    Rav Administrator, Reckon Staff Posts: 15,101 Community Manager Community Manager

    Hi @ampak

    Head over to our activation page linked below and click the button to start an online chat. One of our team members can assist in getting your software activated correctly.