Not able to restore a file to new Reckon installation.
I have Reckon Personal Plus 2021 installed on my old computer and I was moving to a new Dell laptop. As my existing licence was nearly up I installed a new licensed version. I did a back up of my old data and it loaded into the new licensed version with no problem. Then when I closed it it wanted me to do a backup which I did and that crashed with error report 6911. On reopening reckon all the data was lost. I reloaded the back up data and exited without doing a backup and again all the data was lost. I have tried this several times having reinstalled the application. The so called techical suport line was less than helpful just diorecting me to this site
Comments
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Mysteriuosly it just started to work!
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If you have any further problems just call me.
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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