Renewing out of date subscription

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terangfootclinic
terangfootclinic Member Posts: 1 ✭
in Accounts Hosted

I changed my credit card number and was not able to log into my reckon hosted account within the appropriate time frame to update the details before I was locked out. I called the customer support number however it is closed at the times that suit me best to ring. Can I get this rectified somehow online outside of the call centre hours of operation? Will my data be preserved or has that all been deleted from the server?

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  • terangfootclinic
    terangfootclinic Member Posts: 1 ✭
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    It has been almost 30 days, can you tell me the operating hours of the support number?

  • terangfootclinic
    terangfootclinic Member Posts: 1 ✭
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    I'll try and get onto support tomorrow, my accountant accesses through my account which is now locked! Thanks for your help.

  • terangfootclinic
    terangfootclinic Member Posts: 1 ✭
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    All done! Thanks very much, I think I'm back online again!

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