Transfer Personal Plus 2021 to new computer


I have uninstalled from my old computer and installed to my new one . Personal Plus activates but then will not let me used saying I do not have an active license. How do I fix this as no one available at Reckon over the weekend.
Comments
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activate it using your customer id and pin
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Call me if you want a hand
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Have you sorted this problem
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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My computer was being really slow so I took to be fixed in town. They checked everything and put in a new hard drive which is much better but when I went to open my Personal Plus , which is all up to date, it wouldn't let me stating I need to talk to Reckon. What do I do to open my app?
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If they put a new hard drive in you need to reinstall the programs, call me in the morning and i will help you.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Thank you. do i call the Reckon number or your number above?
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you can text me your details on the number below and i will call you back, i need your customer ID as well.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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