Transfer Personal Plus 2021 to new computer

mandgt_10860062

I have uninstalled from my old computer and installed to my new one . Personal Plus activates but then will not let me used saying I do not have an active license. How do I fix this as no one available at Reckon over the weekend.

GerryWinter

activate it using your customer id and pin

GerryWinter

Call me if you want a hand

GerryWinter

https://community.reckon.com/discussion/8028241/transfer-personal-plus-2021-to-new-computer

Have you sorted this problem

Amanda_10120588

My computer was being really slow so I took to be fixed in town. They checked everything and put in a new hard drive which is much better but when I went to open my Personal Plus , which is all up to date, it wouldn't let me stating I need to talk to Reckon. What do I do to open my app?

GerryWinter

If they put a new hard drive in you need to reinstall the programs, call me in the morning and i will help you.

Amanda_10120588

Thank you. do i call the Reckon number or your number above?

GerryWinter

you can text me your details on the number below and i will call you back, i need your customer ID as well.