Help needed please

Dusty_10860687
Dusty_10860687 Member Posts: 3 Novice Member Novice Member
edited June 2021 in Personal Plus and Home & Business

Hi,

I have quicken 2009 that I tried to access yesterday & it said my licence period had expired. I have spent more than 6 hours going round in circles trying to resolve the issue including trying to download from a link sent from quicken to no avail.

I am so frustrated that there doesn't seem to be someone who can talk me through to a successful outcome.

Is there anyone who can help me PLEASE?

Tim

Comments

  • Dusty_10860687
    Dusty_10860687 Member Posts: 3 Novice Member Novice Member

    Hi,

    I have quicken 2009 that I tried to access yesterday & it said my licence period had expired. I have spent more than 6 hours going round in circles trying to resolve the issue including trying to download from a link sent from quicken to no avail.

    I am so frustrated that there doesn't seem to be someone who can talk me through to a successful outcome.

    Is there anyone who can help me PLEASE?

    Tim

  • Kris_Williams
    Kris_Williams Member Posts: 3,719 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Long weekend, you may have to try ringing tomorrow

  • Dusty_10860687
    Dusty_10860687 Member Posts: 3 Novice Member Novice Member

    Thanks Kris.

    It seems that Microsoft Windows 7 may be the root cause in no longer supporting Reckon.

  • Kris_Williams
    Kris_Williams Member Posts: 3,719 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I’m sure I still have some working Reckon programs on an old Windows 7 machine, but anything’s likely. I certainly don’t have any Quicken programs though

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