unrecoverable error when opening a entered bill

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Luke_7150954
Luke_7150954 Member Posts: 28 ✭✭

Hi

We entered a bill and now when we go to reopen it reckon accounts crashes

Unrecoverable Error

Code: 16681 78291

We can not even delete the bill...

Would a verify and rebuild of the database fix this?

Or anyway to delete the bill without opening it?

Cheers

Luke

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,393 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Rebuild certainly worth a try, it is suggested to rebuild 3 times

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,482 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Double-click on your Accounts Payable account in your Chart of Accounts list. Scroll through to the entry in there & when highlighted/selected, click Ctrl + Delete simultaneously on your keyboard to delete the transaction without opening it 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kris_Williams
    Kris_Williams Member Posts: 3,393 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited July 2021
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    Good tip, didn’t know that Shaz

    I use Ctrl Delete all the time to delete lines on transactions, but didn’t know you could delete an entire transaction, always used Ctrl D, but of course that is with the transaction on the screen. Thanks

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,482 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited July 2021
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    Yes, it's very handy Kris as it not only works in any ledger but also for an entire transaction in the screen itself too! 😁


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Luke_7150954
    Luke_7150954 Member Posts: 28 ✭✭
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    Thank you!

    That did the trick. Will let accounts know this tip as well.

    Have a good evening

    Luke