payroll items/addition/payroll summary

jenny_9151212

hi All

I am using Reckon Accounts Premier 2021

i have set up two addition payroll items the same way, tax tracking is none. don't think there was net

VS gross options when i set them up. but when i run payroll summary, one is in gross pay and the other

'addition to net pay'. how can i fix it so both go to 'addition to net pay' thanks

cheers

jenny

Acctd4

Double-click on each of these Additions in the Payroll Item List & click through (Next) to the Taxes window - It sounds like one is ticked to be taxed & the other isn't.

jenny_9151212

Hi Shaz

thanks for the replay

i have double checked, nothing was ticked in Tax window for both, that is why i have to ask in community, i have checked both, they are set up the same, but show up different in payment summary

cheers

jenny

Acctd4

There will be something different - otherwise they would be reflecting the same. Unfortunately, some of the config/setup windows - including the "Gross v Net" option - are only visible at initial setup as they can't be edited so I suspect it's this that's the issue.

You'll need to create the (incorrect) Payroll Addition Item again then amend ("Unlock Net Pay") the applicable Pays to include the corrected one.

jenny_9151212

HI Shaz

thanks for your time

i agree that there has to be a difference. however i could not find it.

regarding 'gross vs net' in new payroll addition setup, i did try to add a new one to see if there is anything missed but there is not an window for 'gross vs net' . i am using Reckon Accounts Premier ;Contractor Edition 2021.

cheers

jenny

jenny_9151212

Hi all

Just wondering if this problem has been solved. I have the same issue.

Thanks

J

Acctd4

Hi J

Are you able to post a screenshot to clarify the issue you’re having ? (You can block out any sensitive/identifying detail)

jenny_9151212

Hi sorry I can't do a screen shot. I am away on holiday.

I had set up two payroll items, addition and non tax tracking. Exactly same steps but one end up in gross pay in payroll summary report another in addition to net pay. Same problem as above. Hopefully someone has found a way to fix it. I have tried to set up new ones, not working as well. I would like to know how to fix it so both of them showing in addition to net pay in payroll summary report as single touch payroll has shown the correct gross pay amount to report to tax office. But reckon has giving me a different gross pay amount in payroll summary report.

Thanks a lot for all the help 😃

Cheers

J

Acctd4

Hi J

To clarify … There aren’t any STP2-specific reports in Reckon Accounts/Hosted as yet (but I believe these are in development) so it’s important to be aware that the Payroll Summary report is NOT necessarily reflecting exactly as per STP2 mapping.

There will be a reason related to the setup as to why 2 Payroll Items of the same type are reporting differently in the Payroll Summary but without seeing the config, it’s difficult to pinpoint why.

If you’d like me to look into it for you, you’re welcome to contact me direct, once you’re back ☺️