Assigned duplicate employment number for new staff

clarajin
clarajin Member Posts: 4 ✭

Hi,

We are tax agent and help our client to manage their payroll using their Reckon Account desktop 2021.

They have a new staff and the first payment was paid last Monday.

I've lodged the STP and found I assigned the new staff a duplicate employment number.

Now their are two No.18 in the employees.

I didn't notice this problem as they are in different pay circle.

If I change the employment number for the new staff, how can I correct the STP I've lodged?

As we only lodged the first payrun for the new staff, can I just correct the employment number and lodge a "full file replacement" for STP?

If I have to do a "Zero Out" STP submmission, I will have to do a Zero Balance finalisation for 2022 FY, will I be able to lodge new updated pay event of their YTD amount for 2022 FY?

Thank you.


Clara

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,169 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited August 2021

    Hi Clara

    Are you sure ? The system doesn't normally allow a duplicate employee number to be used! 😳 There may be a space or full stop or something in one of the numbers - Check the "Employee Contact List" report with the Employee No. column added.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • clarajin
    clarajin Member Posts: 4 ✭

    Hi Shaz,

    Thanks for reminding! You saved my life!

    As I have changed the new staff employment number to 0019 so I can't see what's the original number I assigned.

    I just opened the last STP file with notepad and found one staff is "0018" and the new staff is "018".

    Seems I don't need to do any corrections now.

    Just changed the employment number back to 018.

    Really appreciated for your help!


    Clara

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,169 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Good to hear @clarajin! 😁

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)