Assigned duplicate employment number for new staff

clarajin

Hi,

We are tax agent and help our client to manage their payroll using their Reckon Account desktop 2021.

They have a new staff and the first payment was paid last Monday.

I've lodged the STP and found I assigned the new staff a duplicate employment number.

Now their are two No.18 in the employees.

I didn't notice this problem as they are in different pay circle.

If I change the employment number for the new staff, how can I correct the STP I've lodged?

As we only lodged the first payrun for the new staff, can I just correct the employment number and lodge a "full file replacement" for STP?

If I have to do a "Zero Out" STP submmission, I will have to do a Zero Balance finalisation for 2022 FY, will I be able to lodge new updated pay event of their YTD amount for 2022 FY?

Thank you.

Clara

Acctd4

Hi Clara

Are you sure ? The system doesn't normally allow a duplicate employee number to be used! 😳 There may be a space or full stop or something in one of the numbers - Check the "Employee Contact List" report with the Employee No. column added.

clarajin

https://community.reckon.com/discussion/comment/20623760#Comment_20623760

Hi Shaz,

Thanks for reminding! You saved my life!

As I have changed the new staff employment number to 0019 so I can't see what's the original number I assigned.

I just opened the last STP file with notepad and found one staff is "0018" and the new staff is "018".

Seems I don't need to do any corrections now.

Just changed the employment number back to 018.

Really appreciated for your help!

Clara

Acctd4

Good to hear @clarajin! 😁