PP_2022 Update-Transfers

Fred_7639421
Fred_7639421 Member Posts: 40 ✭✭
in Personal Plus and Home & Business

Since the latest installation (2022) ALL transfers are giving me 'Transfer Cancelled' - This includes Investments which is giving me a huge problem

Transfer Cancelled.png

😓. I have validated and super validated. Is there anyone else having the same problem?

Regards Fred

Comments

  • Fred_7639421
    Fred_7639421 Member Posts: 40 ✭✭

    I have temporary fixed the problem by uninstalling PP2022 and reverting back to PP2021😀 I will re-download PP2022 and re-install to see what happens.

    Regards Fred

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,108 Personal Range Expert Personal Range Expert

    It is easily fixed just Goto

    Tools

    Currency List

    and make sure Australia is ticked

    Gerry 0418907140 

    [email protected]

  • amicianapier
    amicianapier Member Posts: 1 ✭
    edited November 2021

    I'm having the same problem since the update, and the above Currency List is already ticked as Australia so that doesn't help me.

    If I try again and click Accept then it enters the transaction, but it isn't entering it in the other account, and when I click 'Go to matching transaction' I get this error:

    "The transfer transaction is to an account that no longer exists."

    Picture1.png

    At least 50% of my transactions are transfers so it's a pretty major issue...

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,108 Personal Range Expert Personal Range Expert

    If you wish i can take a look at it.

    Gerry 0418907140 

    [email protected]

  • Fred_7639421
    Fred_7639421 Member Posts: 40 ✭✭

    I did not check the currency list before I un-installed PP2022, so I'm not able to confirm that was the problem. I did however re-download the PP2022 file and re-installed. The australian currency list was checked and all is working now as normal.

    Thanks for help

    Regards Fred

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