Can't log in

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Jodie_9532174
Jodie_9532174 Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

I'm trying to log in and keep getting a message saying

image.png

I have gone to the control panel and logged off remote sessions, but still get this???

Any help would be greatly appreciated.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,045 Reckon Hall of Famer Reckon Hall of Famer

    Are you the only user?

  • Jodie_9532174
    Jodie_9532174 Member Posts: 3 Novice Member Novice Member

    Yes I am, my accountant has access, but he isnt on.

  • Kris_Williams
    Kris_Williams Member Posts: 4,045 Reckon Hall of Famer Reckon Hall of Famer
    edited November 2021

    Happy to have a look if you want to give me a call

    0415940843

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,376 Reckon Community Manager Community Manager

    Hi Jodie,

    If you haven't got this one sorted yet following the kind offer from Kris above then I'd recommend giving our Hosted tech support team a call on 1300 799 150 so we can take a closer look into this for you.

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