Reckon Accounts Enterprise

Kylie_9377946

Please Help!

I have a credit note that has been paid back into our account from Supplier. I dont have any bills to put it against.

Just realised if I do a bank deposit against the relevant expense account and the provision for GST account. It doesnt show up in the tax summary.

I cant see a way to enter a credit and get the credited deposited into the bank account.

Please Help!!

Acctd4

It’s a 2-step process - Create the Deposit posting it to the Accounts Payable account. This will then be in the Pay Bills list to allocate the Credit Note to 😊

(TIP: Unfortunately, it’s a long-standing glitch that the name drops out of stand-alone deposits. Therefore, BEFORE allocation, locate the deposit in the bank account register & enter/select the Supplier Name here again first - This will ensure BOTH transactions show under the Supplier transactions list!)

Kylie_9377946

Hi Shaz

Thanks for your reply.

I completed as said but it was still not showing on the tax summary.

I entered a dummy bill for the supplier to see if the credit still showed up even though it disappeared after paying it with the deposit. And yes it reappeared so did the deposit to attach it too.

I tried paying the deposit again against the credit and then it finally did show up in the tax summary.

No idea why. Do you know if they are working on this glitch?

Thanks

Acctd4

🤔 … What account did you post to on the bill credit & did you use a tax code on it?

(The Bill Credit needs to post to the relevant COGS/expense account - & with the same tax code - as the original bill eg “NCG”)