Anthony McMahon

870542
870542 Member Posts: 4 Novice Member Novice Member
in Reckon Accounts (Desktop)

Hi

In updating from reckons 2016 to reckons 2017 I have lost a considerable amount of data, any help in recovering it would be greatly appreciated.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,768 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Did you have any backups?

  • 870542
    870542 Member Posts: 4 Novice Member Novice Member

    it appears that I haven't, I just followed the email instructions from Reckons and that made no mention of back up for the update,

  • 870542
    870542 Member Posts: 4 Novice Member Novice Member

    I think I have it sorted, thanks for your input.

  • Kris_Williams
    Kris_Williams Member Posts: 3,768 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Glad you got it sorted but you should be backing your file up daily or after a big session. I always used to say that when you got to the point of finishing and thought - ‘I’d hate to have to do that again’ it’s time to backup

  • 870542
    870542 Member Posts: 4 Novice Member Novice Member

    Thanks for helping, it's appreciated.


    Regards Anthony

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