Pay Run Submission error

Options
ehl
ehl Member Posts: 1 ✭
in Reckon One

Received error message after submission which says "Either the ATO is down or Reckon SBR is unavailable for Oct month run. The Nov month is successfully lodged.

Do I re-submit the Oct month or replace the file and some tips on the process, please?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    Options

    Hi @ehl

    Since your November submission was successfully accepted your YTD balances have already been updated so you won't need to do anything further. Single Touch Payroll submissions are reported on a YTD basis only.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

Categories