Pay Run Submission error

ehl
ehl Member Posts: 1 ✭
in Reckon One

Received error message after submission which says "Either the ATO is down or Reckon SBR is unavailable for Oct month run. The Nov month is successfully lodged.

Do I re-submit the Oct month or replace the file and some tips on the process, please?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,769 Community Manager Community Manager

    Hi @ehl

    Since your November submission was successfully accepted your YTD balances have already been updated so you won't need to do anything further. Single Touch Payroll submissions are reported on a YTD basis only.

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