Pay Run Submission error

ehl
ehl Member Posts: 1 Novice Member Novice Member
in Reckon One

Received error message after submission which says "Either the ATO is down or Reckon SBR is unavailable for Oct month run. The Nov month is successfully lodged.

Do I re-submit the Oct month or replace the file and some tips on the process, please?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,740 Reckon Community Manager Community Manager

    Hi @ehl

    Since your November submission was successfully accepted your YTD balances have already been updated so you won't need to do anything further. Single Touch Payroll submissions are reported on a YTD basis only.

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