Pay Run Submission error

ehl Member Posts: 1

Received error message after submission which says "Either the ATO is down or Reckon SBR is unavailable for Oct month run. The Nov month is successfully lodged.

Do I re-submit the Oct month or replace the file and some tips on the process, please?


  • Rav
    Rav Administrator, Reckon Staff Posts: 14,823 Community Manager Community Manager

    Hi @ehl

    Since your November submission was successfully accepted your YTD balances have already been updated so you won't need to do anything further. Single Touch Payroll submissions are reported on a YTD basis only.