License Renewal


I have just paid for my license renewal online, however when I re-open Reckon it does not automatically recognise the update has been applied.

The email receipt from Reckon does not have a new product key to apply either for a manual update. I have tried the radio button to automatically apply via the internet and manually, but neither option seems to work.

Grateful for advice on how to apply the license renewal.




  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,152 Personal Range Expert Personal Range Expert

    Please give me a call and we will fix it for you.

    Gerry 0418907140 

    [email protected]

  • Joydeep Singh
    Joydeep Singh Reckon Staff Posts: 15 Reckon Staff

    HI Geoff,

    Please email your product key which you can view on the activation screen to [email protected] and we will provide you with a new licence key for that product key to activate your software.


    Joydeep Singh

    Technical support