STP file I want to replace is not given as an option

KarenC
KarenC Member Posts: 4 Novice Member Novice Member

(Using reckon Accounts Hosted)

When submitting today's (5 Jan) pay run, I saw that a December 22 payrun had an error.

The error was in the postcode (too many digits) of a new employee in that payrun only (no prior and no subsequent).

I created a full file replacement .JSON, but when attempting to upload it, I'm not given the option to replace the December 22 file, only the payruns preceding and following it.

Can I leave the December 22 file with its trivial error, or will I have to find a way to replace it?

Thanks,

Karen

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,628 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    You can leave it as the figures are included in subsequent submissions

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,754 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Ditto as per Kris’s reply.

    FYI You can only replace a successful submission. An error means the submission didn’t go through, meaning the file’s not actually there to “replace” 😊

    STP submissions update YTD balances each time (rather than just that pay run’s totals) which is great as any subsequent corrections or changes made will automatically be reflected on the next successful submission 😁

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

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    shaz@accounted4.com.au

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    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)