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STP lodgement error message - period start and end issue
Hello Reckon Team,
I tried submitting the STP file for our last payroll but it just did not work. I re-created the file from Reckon then re-uploaded, also failed to lodge successfully. We use Reckon Accounts Enterprises 2021.
The error message reads: 'Period Start Date cannot be after Period End date'. There are 13 lines with this error but the message did not indicate which employee/ line the errors are for.
How do we know which one to even look at to potentially fix? Is there a report that we can show the period start and end for a specific payroll date? Trying to avoid checking each line manually either in STP portal or Reckon itself. Any idea how to do or fix this issue?
Thanks and regards,