Two different payers of one invoice?

GPgisborne
GPgisborne Member Posts: 10 Novice Member Novice Member

Hi, can you receive payments from two customers for one invoice?

We towed a car for a customer for $200, we sent the car to the wreckers on the customers behalf, the wrecker paid us $100 directly, how do we receive the $100 against the customers invoice and show the credit before sending it on to the customer?

If we receive the $100 payment from the wreckers, the relevant invoice will not come up as it is under the customers name.

Thanks

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,577 Accredited Partner Accredited Partner

    Can you not delete the invoice and then create 2 new ones to each party.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited January 2022

    Assuming you haven’t invoiced the wreckers separately, just enter the $ 100 payment from the wreckers under the Customer & note in the Memo “Paid by Wreckers” (as it was paid ‘on behalf of’)

    The invoice will then have the $ 100 credit applied with the balance payable by the customer 😊

  • GPgisborne
    GPgisborne Member Posts: 10 Novice Member Novice Member

    Thanks @Acctd4 for you help, that works well.


    @GerryWinter thanks also, having it on the one invoice gives the customer transparency and keeps it simple, we will do as you suggested in other situations where multiple customers were involved. Thanks