IMPORTANT INFORMATION FOR OUR RECKON USERS REGARDING SINGLE TOUCH PAYROLL PHASE 2

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Two different payers of one invoice?

Hi, can you receive payments from two customers for one invoice?

We towed a car for a customer for $200, we sent the car to the wreckers on the customers behalf, the wrecker paid us $100 directly, how do we receive the $100 against the customers invoice and show the credit before sending it on to the customer?

If we receive the $100 payment from the wreckers, the relevant invoice will not come up as it is under the customers name.

Thanks

Comments

  • GerryWinterGerryWinter Accredited Partner Posts: 793 ✭✭✭

    Can you not delete the invoice and then create 2 new ones to each party.

    Gerry 0418907140   +61 418907140

    [email protected]

  • Acctd4Acctd4 Accredited Partner Posts: 1,531 ✭✭✭
    edited January 13

    Assuming you haven’t invoiced the wreckers separately, just enter the $ 100 payment from the wreckers under the Customer & note in the Memo “Paid by Wreckers” (as it was paid ‘on behalf of’)

    The invoice will then have the $ 100 credit applied with the balance payable by the customer 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    https://accounted4bs.com/

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • GPgisborneGPgisborne Member Posts: 10

    Thanks @Acctd4 for you help, that works well.


    @GerryWinter thanks also, having it on the one invoice gives the customer transparency and keeps it simple, we will do as you suggested in other situations where multiple customers were involved. Thanks

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