Cancelling Subscription

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Vicki James Barnes
Vicki James Barnes Member Posts: 1 Novice Member Novice Member
in Accounts Hosted

We have sold our business & will no longer need to subscribe to Reckon Hosted.

Is there a way to access the information after cancelling?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,376 Reckon Community Manager Community Manager

    Hi Vicki,

    Our Customer Service team can organise a read-only copy of Reckon Accounts Enterprise which you can use to open your file from Hosted.

  • Kris_Williams
    Kris_Williams Member Posts: 4,045 Reckon Hall of Famer Reckon Hall of Famer

    Make sure you download a backup first, as a current subscriber you are entitled to a desktop copy of Reckon Enterprise. You can restore the file to this copy, but as it won’t be registered you won’t be able to enter information but will be able to see it and run reports. Otherwise keep your backup and should you ever need it you can download a trial version

  • Zappy
    Zappy Accredited Partner Posts: 5,355 Accredited Partner Accredited Partner

    Make sure you make a portable backup and not the regular backup

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