Reckon Accounts Hosted & GOV Connect Uploaded File pending

Julie F
Julie F Member Posts: 27 Reckoner Reckoner


How can you deal with a file that is still pending in Reckon Accounts Hosted & GOV Connect from three months ago? I cant see how to delete it and have tried to resubmit it.

Thanks,

Julie

Best Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,754 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    Answer ✓

    Each time you upload a submission, it updates all YTD balances rather than that specific “pay” so as long as you’ve submitted successfully since, your STP is current & you can ignore the “pending” one ☺️

    It’s annoying that “error” or “pending” lodgements still display but unfortunately this is due to the ATO’s requirements, rather than Reckon 🙄

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Unknown
    Answer ✓
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Answers

  • Julie F
    Julie F Member Posts: 27 Reckoner Reckoner

    Thanks Shaz and Zappy for your feedback. Much appreciated.