Help needed desperately!

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Kaka
Kaka Member Posts: 10

I'm using an old version of QB 2007/08 and you guys are my last hope!

I have 2 businesses - the 2nd business started in 2019 and I created a 'New company' in QB's however the Income is not showing in reports - P and L, Income by customer summary and I'm at a loss as how to get it to show. My accountant is not happy :(

Can anyone please provide me some assistance?

Thanks in advance!

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    How have you entered the income? Do you have the report - profit and loss - set on accrual basis?

  • Kaka
    Kaka Member Posts: 10
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    Our other business is set as 'Cash' and I've just worked out how to change the 2nd business to 'Cash' (it was Accrual but needs to be cash).

    My husband does the Invoicing and receive payments just like he has done for years.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,405 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Have a look at the Items being used on invoices/sales receipts & make sure they are linked to Income accounts 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kaka
    Kaka Member Posts: 10
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    Hi Shaz, can you direct me on how to look at the items to see if they re linked to Income accounts please? I am a complete novice in all this :(

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Go to lists - items and you can see what accounts the items are linked to

  • Kaka
    Kaka Member Posts: 10
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    This totally worked! You guys are AMAZING!!!

    Income is showing now in the 'Income by Customer summary' (YAY).

    I can safely assume it has updated all the Income recorded and that the P&L; General Ledger; Balance sheet; etc etc reports will now reflect this?

  • Kaka
    Kaka Member Posts: 10
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    Answered! Thank you both so so much!!

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,405 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Good to hear Kaka! 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kaka
    Kaka Member Posts: 10
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    I want to thank Kris Williams for being a SUPERSTAR with her endless help and support - you are amazing Kris. I really don't know what I would've done without your expertise, guidance and patience!

    Kaka

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    You’re more than welcome glad to be able to help