Reckon Hosted - STP

Options
Vicki13
Vicki13 Member Posts: 5

Hi team,

Last week I received this error message on STP - "Either the ATO is down or Reckon SBR is unavailable."

Do I need to relodge that weeks STP?

Thanks.

Best Answer

  • Vicki13
    Vicki13 Member Posts: 5
    Answer ✓
    Options

    Thanks Rav. I appreciate your help, Vicki

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    Options

    Hi @Vicki13

    If you have already sent through your next STP submission (successfully) after this particular one then your YTD balances have already been updated so there won't be a need to send that one through again.

    If you haven't though, then yes you can send it through GovConnect again.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.