Emailing Payslips from RAH
I am unable to email payslips. The system sent one payslip and has now frozen on the going online screen, attached
please advise what the issue is. I cannot do anything.
Comments
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I have had to force the software to close down and re-open it.
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Hi Rav
not that I can see. I followed the steps as I normally do and when it got to the send screen, it sent 1 payslip and got stuck on that.
This also happened to me last pay run - a fortnight ago. I had to shut the system down and log back in
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If you notice this happen again, the first thing I'd recommend is pressing Alt + Page Up key (not the arrow pointing up but the one that says Page Up). If that doesn't work try Alt + Page Down. This will bring any Hosted windows or prompts open in the background to the foreground.
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