RESC (top up not SS) not appearing on payment summary

Hi, i paid 4 employees addition super to the cap for 21/22. The amounts are showing in the payroll reports, but not appearing on 2 employees payment summaries. The payroll items have been used in previous financial years. I've checked the payroll items, there's 4 individual payroll items, one per employee, they're all set up identically, i can't work it out? especially when in previous financial years they've received super top ups, the amounts are showing in their payment summaries. Can someone please help, i'm supposed to be running payroll today, first for 22/23, i can't because i can't install the new tax tables until i've finalised 21/22.

Thanks in advance



  • Acctd4
    Acctd4 Accredited Partner Posts: 3,181 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Sue

    This is a known glitch where the RESC link can occasionally drop out.

    Run the Super Report by Employee & add in the RESC column. This should confirm the specific pays where the RESC amount hasn’t reported.

    Go into each of those pays & unlock them. Then delete & re-add/enter the RESC again then save to update.

    Following that process, this report (& therefore STP & the employee’s income statements) should now be reflecting the RESC lines correctly ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Sue_10586997
    Sue_10586997 Member Posts: 17

    Thanks Shaz. It worked. I remember now i asked this previously, but had forgotten all about it.