RESC (top up not SS) not appearing on payment summary

Hi, i paid 4 employees addition super to the cap for 21/22. The amounts are showing in the payroll reports, but not appearing on 2 employees payment summaries. The payroll items have been used in previous financial years. I've checked the payroll items, there's 4 individual payroll items, one per employee, they're all set up identically, i can't work it out? especially when in previous financial years they've received super top ups, the amounts are showing in their payment summaries. Can someone please help, i'm supposed to be running payroll today, first for 22/23, i can't because i can't install the new tax tables until i've finalised 21/22.

Thanks in advance

Sue

Comments

Acctd4

Hi Sue

This is a known glitch where the RESC link can occasionally drop out.

Run the Super Report by Employee & add in the RESC column. This should confirm the specific pays where the RESC amount hasn’t reported.

Go into each of those pays & unlock them. Then delete & re-add/enter the RESC again then save to update.

Following that process, this report (& therefore STP & the employee’s income statements) should now be reflecting the RESC lines correctly ☺️

Sue_10586997

Thanks Shaz. It worked. I remember now i asked this previously, but had forgotten all about it.