email invoices

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Cindy2760
Cindy2760 Member Posts: 2

Hi, for some reason my ability to email invoices has stopped. any ideas?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,566 Community Manager Community Manager
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    Hi @Cindy2760

    What is happening specifically when you attempt to send through an email? Are you running into an error or particular message? If so, what is it?

    Is it affecting anything you try to email out of Hosted or only something specific eg. invoices, payslips etc?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Cindy2760
    Cindy2760 Member Posts: 2
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    Hi Rav,

    I am using desktop and I am receiving the MAPI error. Gmail is my email and it was working fine

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,566 Community Manager Community Manager
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    Ok, I'll move this post over to the Reckon Accounts Desktop category from Accounts Hosted it was created in.

    In terms of MAPI errors, we've got a step by step guide which I'll link below that outlines the most common causes of it along with exactly how to solve it -


    If you're still having trouble, please get in touch with our technical support team and a technician will be able to take a closer look, if required they can also initiate a remote login session.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.