Reckon Hosted Desktop 2022 - Payroll Slowness

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Hello,

We've created a new company data file for the new year, and have noticed that payroll section is exceptionally slow, from trying to process time sheets to creating new employees. All other areas are quicker though.

Any suggestions would be greatly appreciated.

Cheers

Karina

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,589 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Hi Karina

     

    There are a few suggestions for improving file speed & performance - If it's a new file, it shouldn't be slow at all.

    Do you Verify the file on a regular basis ?  

    • Verify Data & then run the Rebuild Data 3 times (both these options are under the File dropdown menu > Utilities)
    • Re-sort ALL of your Lists - Where available, this option is usually under the main list name button at the bottom of the screen. To re-sort all payee name lists at once, open a Write Chq & with your mouse in the payee name field, click Ctrl + L to open a list of ALL names. Do the same for ALL available lists under your Lists dropdown menu eg Chart of Accounts, Items, Payroll Items etc


    You’ll find more detailed info & some more suggestions here:

    https://help.reckon.com/article/raxkcjai2w-kba-3793-how-to-improve-the-performance-of-your-qbi-company-file

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)