Things are getting desperate!

Firecert

After reinstalling Reckon Accounts Plus 2022 recently I (hard drive replacement) and using a backup file to get things going again, everything seemed fine. The next time I tried to access Reckon Accounts I was confronted (and still am) with the 3 options of "Explore Reckon Accounts", "Create a New Company File" and "Open An Existing Company File". Every time I now try to restore using the backup I get a message stating "You don't have permission to save in this location. Contact the Administrator to obtain permission." Does anyone have any ideas with this?

GerryWinter

Give me a call and i will walk you thru it.

Firecert

Fantastic Gerry, many thanks. I'll get in touch on Monday (25th).

GerryWinter

After 1.00pm Perth time

Firecert

Hi Gerry,

I seem to have fixed the problem, there seemed to have been a strange mismatch between my Reckon taskbar and desktop icons.

Many thanks for your offer of assistance.