Reckon cannot send email from outlook

zeusthegod

Can someone help with this error ?

zeusthegod

Can someone help us urgently ..

zeusthegod

i have googled and made the changed to Trust Centre but the issue still remains.

Tried finding the settings in regeditor but cannot find any setting there .

Kris_Williams

Were you ever able to send emails?

zeusthegod

Thanks for responding Kris.

Yes apparently the accounts guy was able to use it before and suddenly it has developed this issue since around a week. no changes were made that he can think of .

cheers

zeusthegod

Can anyone help me with this please ?

Ageoftaxation

Please check this article, it has multiple workaround to resolve this :https://help.reckon.com/article/9209rt0sxx-kba-3945-microsoft-outlook-warning-when-sending-an-email-from-quick-books-a-program-is-trying-to-send-an-e-ma

zeusthegod

1. i have enabled the trust settings.
2. anti-virus is installed .

still same issue.

Ageoftaxation

Okay.

As per Microsoft article, they have also asked to check if antivirus status is valid or not : https://docs.microsoft.com/en-us/outlook/troubleshoot/security/a-program-is-trying-to-send-an-email-message-on-your-behalf

zeusthegod

Anti virus shows as valid status