Single touch payroll

Trevor Guppy
Trevor Guppy Member Posts: 5 Novice Member Novice Member
in Accounts Hosted

Single touch payroll didn't work this morning the file was created but when exported the the warning about a secure connection came up but then the page turned grey. the only change since last week is an update to Windows 11. I tried to use STP on my lap top which still has Windows 10 but the same thing happened. i think this has happened to others but haven't found an answer. Can any one help please?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager

    Hi @Trevor Guppy

    Apologies for the trouble this has caused, it was an issue on our end rather than any changes or updates to your PC.

    The good news is that it should be now resolved and back to normal. Can you give it another go when you have a chance and let me know how you get on?

    Cheers

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