when pressing any of the holdings, I no longer obtain a list of transactions through time.

Jose Bracamonte
Jose Bracamonte Member Posts: 7 ✭
in Personal Plus and Home & Business

it just remains unresponsive and only produces an update, chart and analysis option.

how can I return it to giving me the list of transactions as when i press the + or - to the left of the name of the equity

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,707 Community Manager Community Manager

    Hi @Jose Bracamonte

    If you right click on a share and select 'Security View', does it bring up the detailed view that usually appears?

  • Jose Bracamonte
    Jose Bracamonte Member Posts: 7 ✭

    Hi Rav

    thank you for responding.

    nothing happens when right clicking on a share and select 'Security View.

    used to be that the detailed view displayed immediately after clicking on the share

    thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,707 Community Manager Community Manager

    Hmm that's strange. I'm assuming the same behaviour occurs even after you close the software down in full then reopen it and/or restarting your PC?

    I've just tested on my 2021 installation of Personal Plus to see if I can replicate what you're experiencing but in my instance it brings up the detailed security view upon left clicking and also using the right click ➡ Security View option.


    Is the name of your file more than 8 characters in length? If so, can you please shorten it to something less than 8 characters and then retry after that.

    Let me know how you get on.

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