Printing Tax Invoices

moontagolf
moontagolf Member Posts: 2 Novice Member Novice Member

Hi, new to community and Reckon Accounts for my golf club. I can't seem to print a Tax Invoice from a template (Advertising Template) but I can print the same Tax Invoice as a Service Template. Hoping someone can help. It's probably something very simple. 🤔

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    What happens when you try to print?

  • moontagolf
    moontagolf Member Posts: 2 Novice Member Novice Member

    It all looks good on the preview and when I hit print nothing happens. I've checked the printer and can print other things in Reckon but the Advertising Invoice Template just won't print. If I try and print the same invoice on a service invoice it prints okay.

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited December 2022

    Moon, have you tried printing to a pdf printer? Oh and what is this "advertising invoice template"? Its not one of the default templates. Have you tried recreating it? It could have become corrupted.

    Call me if you get stuck

    Zappy +61407744914

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hmm ... that's strange 😖

    Try duplicating your Advertising one to make a copy of it (in the Templates List, right-click on the applicable Advertising ... one, then select Duplicate > Tax Invoice)

    Does it work on the copy ?