Printing Tax Invoices

moontagolf

Hi, new to community and Reckon Accounts for my golf club. I can't seem to print a Tax Invoice from a template (Advertising Template) but I can print the same Tax Invoice as a Service Template. Hoping someone can help. It's probably something very simple. 🤔

Kris_Williams

What happens when you try to print?

moontagolf

It all looks good on the preview and when I hit print nothing happens. I've checked the printer and can print other things in Reckon but the Advertising Invoice Template just won't print. If I try and print the same invoice on a service invoice it prints okay.

Acctd4

Hmm ... that's strange 😖

Try duplicating your Advertising one to make a copy of it (in the Templates List, right-click on the applicable Advertising ... one, then select Duplicate > Tax Invoice)

Does it work on the copy ?