🚨 STP SUBMISSION PROCESSING DELAYS 🚨


Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.

Licence Renewal

Jomurr
Jomurr Member Posts: 2 ✭
edited January 8 in Personal Plus and Home & Business

I paid my annual Personal 2022 renewal and received a confirmation email (dated 29Dec22).

My software is now not working, says my licence has expired and I need to renew it. When I select to do so over the internet, it says renewal has failed.

Please help

Jo

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,002 Personal Range Expert Personal Range Expert
    edited January 8

    Send me your ID and pin to 0418907140 and i will see whats wrong. Please confirm you are using Personal Plus.

    Gerry 0418907140 

    [email protected]

  • Jomurr
    Jomurr Member Posts: 2 ✭

    Hi Gerry,

    Did you get my details?

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,002 Personal Range Expert Personal Range Expert

    yes i did please call and let me fix it

    Gerry 0418907140 

    [email protected]

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