Licence Renewal

Jomurr

I paid my annual Personal 2022 renewal and received a confirmation email (dated 29Dec22).

My software is now not working, says my licence has expired and I need to renew it. When I select to do so over the internet, it says renewal has failed.

Please help

Jo

GerryWinter

Send me your ID and pin to 0418907140 and i will see whats wrong. Please confirm you are using Personal Plus.

Jomurr

Hi Gerry,

Did you get my details?

GerryWinter

yes i did please call and let me fix it

Harbert R M

https://community.reckon.com/discussion/8032803/licence-renewal

I am having this same issue. Paid on 14 May for 2023/2024 and today it has said that my licence has expired. @GerryWinter are you able to assist with this?

GerryWinter

Just give me a call and we'll sort it, spoke to Reckon and you should be all good to activate now

560558

having same problem

paid licence renewal online 24/9/23 says not renewed and we are blocked

can you help?

ID 640348

Pin 729868

Thanks Donna and Dan Bowen

GerryWinter

I will talk to Reckon in the morning for you.